Troubleshooting - Non-Tech Content Creators¶

This guide will help you solve common issues and challenges you might encounter while using ALwrity and creating content.

🎯 What You'll Accomplish¶

By the end of this guide, you'll have: - ✅ Solutions to common content creation challenges - ✅ Troubleshooting steps for technical issues - ✅ Resources for getting help when needed - ✅ Prevention strategies for future issues

⏱️ Time Required: 20 minutes¶

🚀 Common Issues and Solutions¶

Content Creation Issues¶

Issue: Content Quality is Inconsistent¶

Symptoms: Some content is great, others are poor quality Solutions: - Use ALwrity's content templates for consistency - Set clear quality standards and review processes - Use the AI's quality assurance features - Review and edit all content before publishing

Issue: Running Out of Content Ideas¶

Symptoms: Struggling to come up with new topics Solutions: - Use ALwrity's research features to find trending topics - Ask your audience for topic suggestions - Repurpose existing content into new formats - Follow industry news and trends for inspiration

Issue: Content Takes Too Long to Create¶

Symptoms: Spending too much time on each piece of content Solutions: - Use ALwrity's AI features for faster creation - Create content templates and batch your work - Set time limits for each content creation task - Focus on quality over perfection

Technical Issues¶

Issue: ALwrity is Running Slowly¶

Symptoms: Slow response times, delays in content generation Solutions: - Check your internet connection - Close unnecessary browser tabs and applications - Clear your browser cache and cookies - Restart your browser or computer

Issue: Content Not Saving Properly¶

Symptoms: Lost work, content not appearing in drafts Solutions: - Save your work frequently - Use ALwrity's auto-save features - Check your browser's local storage - Contact support if the issue persists

Issue: SEO Features Not Working¶

Symptoms: SEO suggestions not appearing, keywords not being integrated Solutions: - Ensure SEO optimization is enabled in settings - Check that you're using the latest version of ALwrity - Verify your content meets minimum length requirements - Contact support for technical assistance

Platform and Publishing Issues¶

Symptoms: Content not appearing on LinkedIn, Facebook, etc. Solutions: - Check your social media account connections - Verify your posting permissions and settings - Ensure your content meets platform guidelines - Try publishing manually as a backup

Symptoms: Subscribers not receiving your emails Solutions: - Check your email service provider settings - Verify your subscriber list and permissions - Ensure your content meets email guidelines - Test your email delivery with a small group

Issue: Website Integration Problems¶

Symptoms: Content not appearing on your website Solutions: - Check your website's content management system - Verify your publishing permissions and settings - Ensure your content format is compatible - Contact your website administrator if needed

📊 Performance and Analytics Issues¶

Issue: Analytics Not Showing Data¶

Symptoms: No data in performance reports, missing metrics Solutions: - Ensure analytics tracking is properly set up - Check that your tracking codes are installed correctly - Verify your data collection permissions - Wait 24-48 hours for data to appear

Issue: SEO Rankings Not Improving¶

Symptoms: Content not ranking higher in search results Solutions: - Ensure you're targeting relevant keywords - Check that your content is optimized for SEO - Verify your website's technical SEO setup - Be patient - SEO results take time

Symptoms: Few likes, shares, or comments on your content Solutions: - Post at optimal times for your audience - Use engaging visuals and compelling headlines - Ask questions and encourage interaction - Analyze your top-performing content and replicate

🚀 Getting Help and Support¶

Self-Help Resources¶

ALwrity Documentation: Comprehensive guides and tutorials
Video Tutorials: Step-by-step video instructions
FAQ Section: Answers to frequently asked questions
Community Forum: Connect with other users

Contact Support¶

Email Support: support@alwrity.com
Live Chat: Available during business hours
Phone Support: For urgent technical issues
Community Support: GitHub discussions and forums

When to Contact Support¶

Technical Issues: Problems with ALwrity functionality
Account Issues: Problems with your account or billing
Feature Requests: Suggestions for new features
Bug Reports: Issues that need technical investigation

🎯 Prevention Strategies¶

Regular Maintenance¶

Update ALwrity: Keep your installation up to date
Backup Content: Regularly backup your content and settings
Monitor Performance: Track your content performance regularly
Review Settings: Periodically review and update your settings

Best Practices¶

Save Frequently: Save your work regularly
Test Features: Test new features before using them in production
Follow Guidelines: Adhere to platform and content guidelines
Stay Informed: Keep up with updates and new features

Quality Control¶

Review Content: Always review content before publishing
Check Links: Verify all links and references
Proofread: Check for spelling and grammar errors
Test Functionality: Ensure all features work as expected

🆘 Emergency Procedures¶

Content Loss¶

Check Drafts: Look for auto-saved drafts
Browser History: Check browser history for recent work
Backup Files: Look for any backup files
Contact Support: If all else fails, contact support

Account Issues¶

Password Reset: Use the password reset function
Account Recovery: Follow account recovery procedures
Contact Support: For complex account issues
Documentation: Check account management guides

Technical Failures¶

Restart Application: Close and reopen ALwrity
Clear Cache: Clear browser cache and cookies
Check Internet: Verify your internet connection
Contact Support: For persistent technical issues

🎯 Troubleshooting Checklist¶

Before Contacting Support¶

Check if the issue is documented in the FAQ
Try the suggested solutions in this guide
Restart your browser or application
Check your internet connection
Verify your account settings and permissions

When Contacting Support¶

Describe the issue clearly and concisely
Include any error messages you received
Provide steps to reproduce the issue
Include your browser and operating system information
Attach any relevant screenshots or files

🚀 Next Steps¶

Immediate Actions (This Week)¶

Bookmark this guide for quick reference
Set up support contacts in your address book
Create a troubleshooting checklist for your specific issues
Test your backup procedures to ensure they work

This Month¶

Implement prevention strategies to avoid common issues
Regularly review and update your troubleshooting procedures
Share solutions with your team or community
Contribute to the community by sharing your experiences

🚀 Ready for More?¶

Learn about advanced features →

Questions? Join our community or contact support!